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POPIA Compliance

Last Updated: January 2024

1. Introduction

Banking Details is fully compliant with the Protection of Personal Information Act (POPIA) 4 of 2013. This document outlines our commitment to protecting personal information in accordance with South African law.

2. POPIA Principles Compliance

We adhere to the 8 conditions for lawful processing of personal information:

  • Accountability: We take responsibility for personal information under our control.
  • Processing Limitation: We process personal information lawfully and minimally.
  • Purpose Specification: We collect information for specific, explicitly defined purposes.
  • Further Processing Limitation: Any further processing is compatible with the original purpose.
  • Information Quality: We ensure personal information is complete, accurate and updated.
  • Openness: We maintain documentation of all processing operations.
  • Security Safeguards: We secure the integrity and confidentiality of personal information.
  • Data Subject Participation: Data subjects can access their personal information and request correction or deletion.

3. Information Officer

As required by POPIA, we have appointed an Information Officer:

Name: Thabang Selepe
Email: thabang@bankingdetails.co.za
Phone: +27817880727

The Information Officer is responsible for encouraging compliance with POPIA, dealing with requests made pursuant to POPIA, and working with the Regulator.

4. Data Subject Rights

In accordance with POPIA, you have the right to:

  • Be notified that your personal information is being collected
  • Be notified of any security breaches affecting your personal information
  • Access your personal information that we hold
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Submit a complaint to the Information Regulator

5. Lawful Processing of Personal Information

We process personal information lawfully by ensuring that:

  • Processing is adequate, relevant and not excessive
  • Data subjects have consented to the processing, or
  • Processing is necessary for concluding or performing a contract
  • Processing complies with an obligation imposed by law
  • Processing protects a legitimate interest of the data subject
  • Processing is necessary for pursuing our legitimate interests

6. Cross-Border Transfer of Information

We may transfer personal information across South African borders only when:

  • The recipient country has similar privacy laws to POPIA
  • The data subject has consented to the transfer
  • The transfer is necessary for performance of a contract
  • The transfer is for the benefit of the data subject

7. Security Measures

We implement appropriate technical and organizational measures to secure personal information, including:

  • Encryption of all sensitive data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Staff training on POPIA compliance and data protection
  • Incident response and breach notification procedures

8. Complaints and Requests

If you wish to exercise your rights under POPIA or have any concerns about how we handle your personal information, please contact our Information Officer at thabang@bankingdetails.co.za.

You also have the right to lodge a complaint with the South African Information Regulator:

The Information Regulator of South Africa
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O Box 31533, Braamfontein, Johannesburg, 2017
complaints.IR@justice.gov.za

9. Changes to This Compliance Statement

We may update this POPIA Compliance Statement from time to time. We will notify you of any changes by posting the new statement on this page and updating the "Last Updated" date.

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